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Friday, 7 December 2012

Have you ever had a bad review placed on the internet about your company?

Internet Law Centre
Internet Law Centre
Bad reviews are not necessarily a result of bad service. In fact, they are often produced by the very same customer that you tried to appease so much and sometimes, unbeknown to you, bad reviews are written and then posted by your competitors.

Bad internet reviews are becoming a big problem for all businesses almost without exception. The ease by which disgruntled clients,customers or nasty competitors can cause serious damage to a businesses is scary. No one seems to be immune; lawyers, accountants, debt collectors, IT experts, and the list goes on. You cannot completely stop bad internet reviews but you can certainly create a reputation management strategy which will help you effectively deal with bad reviews.

Online reviews can be regarded as defamation of character whenever one or more parts of a review are factually inaccurate or is misleading. By not telling the whole story, the author of a review may create an impression which is far from being a reflection of the true position and this could be considered as defamation too.


Unfortunately many of those who write reviews on the internet do not realise this, that a 'one sided' internet review could actually be defamatory even if no lies are included. So if you feel that a review is defamatory for reasons of lack of factual accuracy, you might prefer to facilitate the removal of such review rather than attempt to put the facts right by responding to it.
Read all you need to know about fake online reviews - who writes them, why, how and what can you do about it - 

Should You Care About Online Reviews?

2 comments:

  1. As bona fide South African I assure the viewers that published 1776/01 is non-existent and more than defamatory but criminal action as registered case number is 1776/2011 to which the Standing Order for Correction was made by His Lordship Honourable Mr Justice Lowe after His Lordship Honourable Mr Justice Pickering cancelled and overturned 1021/07 civil case of unsuccessful R50 000. 00 false claims that were launched by Derek Light Attorneys represented by lawyer Piet Meyer who is addicted to lie in swearing box. Now; in escaping the 1776/2011 standing order for Correction these Derek Light Attorneys tricked an escape to the SA Judicial system by de-registering from DEREK LIGHT ATTORNEYs to DEREK LIGHT ATTORNEY and P W Meyer & Associates as they escape their unsuccessful false defamation claims initiated with South African Clients; namely Department of Education, Ms Maud-Esther Fundiswa Dada/Gala wife of late Rev Levin Gala, Kaya Mbekeni and Viola Mbekeni. As we speak, in my own country South Africa, my SA Government roleplayers look at status by suppressing me and registered me without diagnosis but register me mentally insane. WHOEVER CAN ASSIST ME WITH LITIGATION and/or SUE BACK, I WILL HIGHLY APPRECIATE BECAUSE Human Rights Commission, Public Protector, Legal Aid SA collude with crime perpetrators in favouring status. My email: xolilespeelman@gmail.com AND cell number 082 844 2890. Looking forward. XOLILE SPEELMAN

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  2. The wrong 1776/01 fabricated judgment is publicized on the Internet/SAFLII/Google. Such publication is false there was never a Judge Brooks or dialogue (if anyone interested can apply for a tape to listen YOU HAVE ALL MY VOTE AND CONSENT) - to prove lack of substance of such fabricated judgment its orders I have nothing to do with. Henceforth, if it was a dignified judgment, then its orders were supposed to have been complied with BUT THAT I HAVE NOT, yet no Contempt of Court Order - I am just proving fakeness and fabrication. SA Police Service and Detectives told me they will not go to question suspects because, such suspects are rich than me - suspects live in mansions but I live in a shack in informal settlement which is why I am not considered.

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